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December 04, 2015
TECHNICAL SUPPORT ENGINEER
CORROPOLI

Technical Support Engineer

Bentel Corropoli, Italy

CODE POSITION TS TA 09

TEMPORARY JOB CONTRACT

 

The position has the responsibility to identify any issue or any product failure and consequently provide assistance to the customers. It is required a perfect technical knowledge of the products and a continuous update about the ordinary maintenance. Assistance is provided on the phone or through the website.

 

 MAIN RESPONSIBILITIES

 

• Ensure a continuous technical assistance to customers on the telephone or through the website

• Solve problems with reference to the installation, ordinary and extraordinary maintenance and malfunctions

• Provide a technical service which respects the customer and also focused on promotional purposes.

• assist the launch and implementation of new products

• Give information about particular product malfunctions

• Give practical demonstration on how products work even during exhibitions

 

SKILLS, KNOWLEDGE AND EXPERIENCE REQUIRED:

 

• Bachelor degree in electronics or computer engineering (not a must, but preferable) and/or technical/electronics high school diploma with equivalent work experience

• 3 years of work experience in products installation

 

SPECIALIZED SKILLS:

 

• Fluent in English and German language and other foreign languages ​​if available

• Excellent knowledge of office automation

• Excellent knowledge of networking

• Good knowledge of Linux systems

• Excellent communication skills, ability to work under stress, customer focus, problem solving

 

______________________________________________________________________________________

If you are interested in this position please submit your resume to: Alessandra Torlai, Human Resources Manager, Via Gabbiano 22 ZI St. Scolastica 64013 Corropoli (TE) Italy

 

Email to hr@bentelsecurity.com  with specific data privacy authorization (DLgs. 196/03)

 

 

CODE POSITION to be indicated in the email is TS TA 09